Effective Date: 23 March 2025
Last Updated: 10 April 2025
Bridge 3T Pte. Ltd. ("Company," "we," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines how your personal data is collected, used, and disclosed when you access or use our website at https://www.bridge3t.com ("Website"), whether as a visitor, client, or registered user.
By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Website.
We provide therapy services to children under 13. We collect personal data only with the consent of a parent or legal guardian. This includes data provided during registration, therapy sessions, and assessments. All personal information is kept confidential and secure. If you believe we have collected data from a child without proper consent, please contact us at hello@bridge3t.com.
We collect information that you voluntarily provide to us, which may include your name, email address, telephone number, billing and payment details, and any information you share through forms, consultations, or assessments on the Website. If you receive therapy or training services through us, we may collect health-related information with your explicit consent.
In addition to information you provide directly, we also automatically collect data through cookies and other tracking technologies such as Google Analytics. This may include your IP address, geographical location, browser type, device information, pages visited, time spent on the site, referral source, and search queries. This helps us analyse website traffic and user behaviour to improve our services and your experience.
We use your information to provide the services you request, including therapy and training programmes, appointment scheduling, and client support. Your information also helps us confirm appointments, send service-related updates, and provide you with access to relevant resources. If you have opted in, we may send newsletters, offers, or promotional content related to our services. You may unsubscribe at any time.
We use cookies to enhance your browsing experience, store preferences, improve site performance, and analyse usage patterns. Cookies are small files that your browser places on your device. You can choose to disable cookies in your browser settings, though doing so may affect the functionality of some features on our Website.
We may share your data with trusted service providers who help us operate our Website, process payments, deliver email communications, or provide our services. This may include schedulers, analytics providers, or email platforms. We do not sell, rent, or trade your personal information to third parties. However, your data may be disclosed if required by law, or if necessary to protect our legal rights or enforce our terms.
If you share your email with us, you may receive important service-related messages such as confirmations, reminders, and follow-ups. Promotional or marketing emails will only be sent with your consent, and every message will include an option to unsubscribe. If you need help unsubscribing, you may contact us directly at hello@bridge3t.com.
We use commercially reasonable security measures to protect your information, including SSL encryption and trusted third-party providers. Despite our efforts, no method of transmission or storage is completely secure. We advise that you avoid sending sensitive information via email. Please notify us immediately if you suspect a data breach.
We are committed to protecting your privacy and complying with applicable laws in Singapore and other countries where our users may be located. If you are in Singapore, the Personal Data Protection Act (PDPA) gives you the right to know how we collect, use, and share your personal data. You can request to access or correct your information, or withdraw your consent at any time. Users in other countries may have similar rights, and we will respect your local privacy laws. No matter where you are, you can contact us at hello@bridge3t.com to ask about your data, make changes, or raise any concerns.
We retain personal information only for as long as necessary to provide services, fulfil legal obligations, and maintain professional records. Once the data is no longer needed for these purposes, it will be securely deleted or anonymised.
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and if the changes are significant, we may notify you by email or through a notice on our homepage. It is your responsibility to review this page periodically to stay informed of any updates.
If you have any questions or concerns about this Privacy Policy or your personal data, you may contact us at hello@bridge3t.com or visit our Website at https://www.bridge3t.com.